Other Cigna Programs & Resources
This page will provide you with additional Cigna programs and resources for those enrolled in the Cigna medical plan.
Identity Force
When you enroll in the medical plan, you have access to identity theft protection through Cigna’s Identity Force at no additional cost to you and your enrolled dependents under 18 years old. Click here for details.
Cigna Employee Assistance Program (EAP)
As a Cigna member, you have access to work/life resources, and licensed clinicians to help you cope with a wide variety of concerns, from family and financial issues to substance use, emotional health, and stress. You are eligible for up to 3 visits at no cost. To find a Cigna EAP, login to MyCigna.com, click Employee Assistance Program (EAP) under the Coverage tab or call Cigna at (800) 244-6224.
Second Opinion Program
Cigna health plan members have online access to the MyConsult® Cleveland Clinic Second Opinion program. In this program, Cleveland Clinic physician experts review medical records and diagnostic test results and render an online medical second opinion that includes treatment options or alternatives and recommendations regarding future therapeutic considerations for over 1,200 diagnoses. These diagnoses can include conditions that impact your qualify of life or conditions that may be more serious. Getting a second opinion from MyConsult® can provide you with the education, confidence, and peace of mind that you are making the right choice for your health, or that of a loved one, without having to leave the comfort of home. These second opinions are provided at no cost to all eligible participants.
To get started, log in to Cleveland Clinic's Second Opinion for Cigna webpage.
Create your log-in (name, email address and password)
Complete your Profile
Select Check Insurance
Select Cigna
Enter your subscriber ID
Select Yes or No to answer if you are the subscriber
Service Key enter ‘Cigna’
Once you have submitted your second opinion request, you may check on the status by logging on to the secure website. In addition, you will be notified by email when your online medical second opinion is ready for your review.
Questions? Contact the MyConsult® Clinical Operations Office:
Email: myconsult@ccf.org
Phone: 1.800.223.2273 ext. 43223
Healthy Pregnancies, Healthy Babies®
Cigna Healthy Pregnancies, Healthy Babies® program provides expectant mothers with the information and support they need to optimize their chances of having a healthy, full-term pregnancy. This program helps to prevent high-risk pregnancy and premature births through early risk detection and on-going monitoring and coaching. Once a member enrolls in the program, a Cigna pregnancy specialist interviews the expectant mother to understand her history. Links are provided to maternity information and resources, and a pregnancy workbook is provided to keep the coach and mom in sync. Enrolled members have access to unlimited coaching calls which provide caring support, so that mom, her OB/GYN, and Cigna can work together for a successful outcome.
But wait - there’s more! To inspire and motivate moms to do everything possible to care for themselves during pregnancy, those who enroll will receive incentives delivered via Motivate Me, an integrated platform on MyCigna.com and Cigna Healthy Pregnancy™ App, once they complete the program. Members who enroll during the first trimester of pregnancy will receive a $150 incentive upon completion of the program, and members who enroll during the second trimester of pregnancy will receive a $75 incentive upon completion of the program. The incentive dollars can be redeemed for various gift cards available through the Motivate Me platform on MyCigna.com and Cigna Healthy Pregnancy™ app.
To get started, call Cigna at the number on the back of your ID card.